Private Internet Access (PIA) has long been a respected name in the VPN industry, known for its commitment to privacy and open-source applications. This comprehensive review examines PIA’s key features, performance, and overall value in 2024.
Key Features and Security
PIA offers a robust set of features designed to enhance online privacy and security:
- MACE: An integrated ad, tracker, and malware blocker.
- Split Tunneling: Allows users to route specific apps or websites through or outside the VPN.
- Multi-Hop: Routes your connection through multiple servers for added security.
- Kill Switch: Automatically disconnects your internet if the VPN connection drops.
- Strong Encryption: Uses AES-256 encryption with options for different protocols.
- No-Logs Policy: Independently audited to verify their no-logs claims.
- Open-Source Apps: Transparency in their software for added trust.
Server Network
PIA has significantly expanded its server network:
- Over 30,000 servers in 84 countries, one of the largest networks in the industry.
- All servers support P2P activities.
- Options for dedicated IP addresses in several countries.
Performance and Speed
PIA offers competitive speeds, especially with the WireGuard protocol:
- Recent speed tests show an average speed reduction of 20-30% when connected to nearby servers.
- The WireGuard protocol provides the best performance, with some tests showing minimal speed loss.
- Consistent performance suitable for streaming, gaming, and other high-bandwidth activities.
User Experience and Compatibility
PIA provides a user-friendly experience with broad device support:
- Intuitive apps available for Windows, macOS, iOS, Android, and Linux.
- Allows up to 10 simultaneous connections.
- Browser extensions for Chrome, Firefox, and Opera.
- Supports router configurations for whole-home VPN coverage.
Streaming and P2P
PIA has improved its performance for streaming and continues to excel in P2P support:
- Can unblock major streaming platforms including Netflix, Amazon Prime Video, and BBC iPlayer, though performance may vary.
- All servers support P2P activities, making it an excellent choice for torrenting.
Pricing and Plans
PIA offers competitive pricing, especially for longer-term plans:
- 1-month plan: Starting at $11.95/month
- 1-year plan: $3.33/month (billed annually)
- 3-year plan + 3 months free: $2.03/month (billed every three years)
The longer-term plans offer significant savings, making PIA one of the more affordable options for extended commitments.
Customer Support
PIA provides comprehensive customer support:
- 24/7 live chat support for immediate assistance.
- Extensive knowledge base and setup guides available on their website.
- Email support for more complex issues.
Pros and Cons
Pros:
- Massive server network
- Strong focus on privacy with open-source apps
- Affordable long-term plans
- Excellent P2P support
- User-friendly interface with advanced options
Cons:
- Streaming performance can be inconsistent
- Based in the US (part of the Five Eyes alliance)
- Some advanced features may require technical knowledge
Conclusion
Private Internet Access remains a strong contender in the VPN market in 2024. Its massive server network, commitment to privacy through open-source applications, and competitive pricing make it an attractive option for privacy-conscious users and those looking for a balance between features and affordability.
PIA’s strength lies in its robust security features, excellent P2P support, and the flexibility it offers to both novice and advanced users. The recent improvements in streaming capabilities, though still not perfect, have addressed one of the service’s previous weaknesses.
While its US jurisdiction may concern some users, PIA’s independently audited no-logs policy provides reassurance. The service’s consistent performance, especially with the WireGuard protocol, ensures a smooth experience for most online activities.
Overall, Private Internet Access offers a compelling package for users seeking a privacy-focused, feature-rich VPN service at a reasonable price point. It’s particularly well-suited for users who prioritize P2P activities, value transparency, and appreciate the ability to fine-tune their VPN experience.
Sources